Reservation and Payment
Booking will be confirmed on receipt of advance deposit only. A deposit of 20% will be required to hold the booking. The balance of 80% must reach Heritic Asia Travel 30 days prior to tour departure date.

Liability
The prices are subject to amendment should the transporters/hoteliers amend their rates prior to commencement of the tour.

Refund
After commencement of travel, no refund in full or in part will be given for services included in the programme, which are not utilized.

Cancellation / no show / early departure
In case of Special Train Journey and peak season hotel bookings, a separate cancellation policy is applicable (which would be advised as and when required). Heritic Asia Travel must be informed in writing. Cancellation charges would be effective from the date we receive advice in writing and cancellation charges would apply as follows:

    •   Before 45 days - 10% of the total tour / service cost
    •   From 45 days to 15 days - 15% of the total tour / service cost
    •   From 15 days to 07 days - 25% of the total tour / service cost
    •   From 07 days to 02 days (48 hrs) - 50% of the total tour / service cost
    •   From 48 hours to arrival or no show - no refund

Hotel check in - check out time
Hotel check in - check out time is usually 12:00. Extended check in - check out time may be granted subject to availability and agreement by the participating hotels.

Travel Documents
In case visas are required, Heritic Asia Travel would be delighted to help you organise the visas. Please note, however, that Heritic Asia Travel cannot be held responsible for information on visa regulations, or in case visas are not obtained or accepted by local authorities. It is the tour members' responsibility to ensure that they have valid passports and visas, where necessary.

Travel Insurance
Heritic Asia Travel highly recommends that all travelers take out an adequate insurance policy before traveling.

Responsibility
Heritic Asia Travel will be responsible for any additional expenses resulting from any changes
caused by us in itinerary, transportation, accommodation and meals. We shall provide
compensatory service for participants or refund the difference in payment for services rendered
below standard. The detailed programme and scheduled flights are subject to changes by airlines without prior notice and in accordance with the weather conditions and daily operation of flights. Consequently, the itinerary concerned might be adjusted. If this occurs, Heritic Asia Travel will do all in its power to assist participants in boarding flights or finding alternative arrangements. Note, however that it is done as a courtesy to participants and Heritic Asia Travel can not be responsible for denied boarding, nor for additional costs occurred. Nevertheless, we ensure that our service is fully satisfied; we provide full flexibility.